Qmatic customer journey management platform helps you manage customer experience before, during, and after services. From appointment booking and arrival process, to service delivery and feedback collection, manage everything within one platform.
Customer Journey Management
- Give customers the flexibility to choose when and how they access your services – physical, digital, or a mix of both
- Let customers to wait remotely with Mobile Ticket
- Enable virtual service delivery with video meeting tools for customers who cannot attend the meeting in person
- Keep customers informed and updated throughout the whole journey with automated notifications and on-premise displays